I have no issue with the chicken, the problem is it was not labeled on how much it weighed. Which confused me when I received my orders.
We in our household only ea Chicken from Fresh Options . I have been a loyal customer since 2016 . So I am very disappointed that the Sta Maria Bulacan Branch will no longer operate. At 1st Management discontinued The delivery service in Sta Maria. And Meycauyan branch had to bring my purchases made through texting not so efficient. And frustrating.
I get it, business is not doing good around here.
The chicken raised locally taste like funny. Only Fresh Options for and my family
Good quality, mabilis delivery
walang dumating. walang tumawag.
nagfollow up ako via facebook chat, hiningi order no. pero wala din nangyari
I ordered 5 kilos of chicken legs and 6 kilos of pork steak. I asked for them to be placed in separate bags by kilo and I indicated that I wanted to pay with GCash. Day of delivery at almost 6pm on a Sunday, i receive two calls both confirming my order and then telling me that they don't know how to process GCash, even though I've used it multiple times prior. After I hung up, i received multiple texts about processing. Finally, to cut the confusion, I just told them I'd pay COD, even though I would need to run to the ATM to take out money. At around 630pm, the delivery driver shows up with two plastic bags. One bag contained 6 kilos of meat, just smashed into a round ball. The second contained 5kg of chicken in the same state. When i put the bags on the counter, blood leaked out everywhere. Since I essentially just have two, large bags o' meat which were not going to fit into the refrigerator, I needed to stop dinner with the family so we can separate and put in plastic bags, otherwise blood would have been everywhere. I'm not happy, so I text customer service and they say if i want, I can have the delivery guy come back, pick up the meat and have it repacked. Of course, I said no to this as it was late in the evening on a Sunday. I've had an issue one other time with incorrect quantity delivered, but for the most part, I find the delivery service to be excellent. Not this day however. Now I question a bit which service i will get next time.