Exchange Policy

Should there be any complaints or dissatisfaction with the quality of our products, customers may return their purchased items x days after their date of purchase. Fresh Options Meatshop will replace your items at our expense.

To apply for this, customers must send the following through our feedback section or Facebook page:

• Photo of the purchased item(s)
• For value-added products, photo of the packaging, including the Best Before Date stamp
• Clear photo of the receipt